Senior CQM Specialist

ABOUT UTIMACO

Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all parts of the world trust the company's long-term, proven reliability and investments protection, as well as its many certified IT security standards. Utimaco stands for recognizes product quality, user-friendly software, excellent support and trusted high security-made in Germany. 

To further strengthen our Corporate Unit we are looking for a:   Senior CQM Specialist

Your tasks:

  • The Senior CQM Specialist is responsible for implementing and supporting the Quality Management System (QMS) in accordance with Utimaco‘s policies, procedures, and ISO 9001 standards. 
  • Write, revise, and review procedures and policies
  • Investigate or serve as point of contact and Quality issues.
  • Assemble, analyze and report QA data (metrics) to ensure regulatory compliance, identify trends and to identify areas of improvement
  • Aide in assessing risk during Vendor Qualifications or Quality Assessments
  • Conduct internal audits to assess compliance with quality standards and identify areas for improvement.
  • Prepares reports and/or necessary documentation (ex Corrective and Preventative Actions) and provides to applicable stakeholders, both internal and external.
  • Ensures the quality assurance programs and policies are maintained and modified regularly.
    •  Facilitates uniform standards and enables best practice sharing, thereby fostering the achievement of company's mission globally.
    •  Management and facilitation of quality documentation system.
  • Collaborate with cross-functional teams to establish quality objectives and drive continuous improvement initiatives.
  • Analyze quality data and metrics to identify trends and recommend corrective and preventive actions.
  • Collaborate with legal and information security team and helps us in information security topics.
  • Lead supplier quality management activities, including supplier/vendor audits, security and risk checks and performance evaluations.
  • Manage the documentation control process to ensure accuracy, accessibility, and compliance with regulatory requirements.
  • Provide training and support to employees on quality processes and procedures.
  • Participate in external audits and certifications as required.

Your profile:

  • Bachelor's degree in engineering, quality management, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in quality management roles within the technology industry, preferably in cybersecurity or related fields.
  • Expertise in quality management systems, including ISO 9001 standards. Knowledge of different quality standards such as ISO 14001, ISO 45001 and ISO 27001/2 preferred.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse teams.
  • Proven track record of leading quality improvement projects and driving measurable results.
  • Experience conducting internal audits and managing supplier quality programs.
  • Knowledge of regulatory requirements relevant to the technology industry.
  • Certification in quality management (e.g., Certified Quality Manager, Six Sigma) is a plus.

 

We offer you:

  • An open and friendly corporate culture characterized by constructive and collaborative interaction
  • We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)
  • Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
  • We also support you privately – benefit from special payments or additional vacation days on anniversaries or other special occasions
  • Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken

DO YOU FEEL ADDRESSED?

Then we look forward to receiving your detailed application stating your earliest possible starting date and your salary expectations.

Apply