Professional Services Engineer

ABOUT UTIMACO

Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all parts of the world trust the company's long-term, proven reliability and investments protection, as well as its many certified IT security standards. Utimaco stands for recognizes product quality, user-friendly software, excellent support and trusted high security-made in Germany. 

To further strengthen our Corporate Unit we are looking for a:   Professional Services Engineer

Your tasks:

  • Technical support on presale phase
  • Hardware and sizing preparation, delivery and installation
  • Lead the Software installation and configurations and execute the ATP
  • Be part of the escalation team on advanced technical problems on HW/SW and infrastructure case
  • Implement local scripts and workarounds when needed (Unix scripts, SQL procedures, IP NW issues)
  • Execute the periodic upgrades of the platform
  • L1, L2 Training and setting Acceptance Procedure on System Handover
  • Responsive in resolving technical issues and consistent in ensuring technical deliverables

Your profile:

  • At least 5 years of proven experience
  • Strong background and knowledge in LINUX based OS as well as Experience in Scripts writing (Perl, Bash/ksh)
  • Good knowledge in networking (TCP/IP, X25, Network protocols, firewall, VPN, Cisco devices) and in DB and SQL
  • Working experience in the telecom industry and Dockers and Kubernetes knowledge are an advantage
  • Excellent English; verbal, written & spoken
  • Availability on 24 * 7 basis – if needed

    We offer you:

    • An open and friendly corporate culture characterized by constructive and collaborative interaction
    • We provide you with support for your future plans with a company pension scheme (depending on country-specific circumstances)
    • Early risers and night owls - thanks to a flexible working model you can organise your working day yourself
    • We also support you privately – benefit from special payments or additional vacation days on anniversaries or other special occasions
    • Utimaco is growing and living diversity! Our global team includes colleagues from 42 nationalities and 45 different languages spoken

    DO YOU FEEL ADDRESSED?

    Then we look forward to receiving your detailed application stating your earliest possible starting date and your salary expectations.

    Apply