Student Worker - Technical Writer

ABOUT UTIMACO

Utimaco is a worldwide supplier of professional cyber-security solutions and is based in Aachen, Germany. Since 1983, Utimaco develops hardware security modules and compliance solutions for telecommunication provider regulations. Utimaco is a world-market leader in both segments. Customers and parters of Utimaco in all parts of the world trust the company's long-term, proven reliability and investments protection, as well as its many certified IT security standards. Utimaco stands for recognizes product quality, user-friendly software, excellent support and trusted high security-made in Germany. 

To further strengthen our Corporate Unit we are looking for a:   Student Worker - Technical Writer

Your tasks:

As a working student on our Documentation Team, you will help write, maintain, and improve customer-facing and internal documentation for Utimaco's hardware and software products. You will create clear, accurate, and consistent content in German and English that supports customers in installing and operating our products successfully. You will also help modernize how we deliver documentation, including migrating content and exploring further automation and AI optimizations.

    Customer documentation

    • Write clear and precise installation, operation, and product documentation for hardware and software in German and English, following company standards and legal requirements.
    • Analyze user needs to ensure our documentation provides the information required for successful installation and operation.
    • Continuously review and improve existing content so that it is up to date, correct, consistent, and complete.
    • Collect and document complete technical information in close collaboration with development engineers, certification experts, product managers, and quality management.

    Content migration and maintenance

    • Support the migration of documentation between Confluence spaces.
    • Migrate Word and PowerPoint documents to Confluence.
    • Collect, edit, and publish partner logos in integration guides on Scroll Sites.

    Internal processes

    • Help write, maintain, and update documentation of Utimaco's business processes and guidelines, including R&D and manufacturing processes (mainly in English).

    Efficiency and innovation

    • Identify and evaluate process automation and AI opportunities that increase team efficiency.

Your profile:

Your profile

  • Currently enrolled in a relevant degree program (e.g., technical communication, computer science, engineering, or a related field).
  • Strong written German and English, with the ability to write precise technical content in both languages.
  • Interest in technical products, particularly IT security, hardware, or software.
  • Ability to understand technical information and translate it into clear instructions for users.
  • Experience with Confluence and Microsoft Word is an advantage.
  • Familiarity with documentation tools, version control, or automation tools is an advantage.
  • Structured, detail-oriented way of working, with a strong focus on quality and consistency.
  • Good communication skills and the ability to work with engineers and other specialists.

We offer you:

  • An open and friendly corporate culture, characterized by constructive and collaborative teamwork.
  • Support for your future plans through a company pension scheme (depending on country-specific conditions).
  • Early birds and night owls alike can shape their workday thanks to a flexible working model.
  • We also support you privately – benefit from special payments or additional vacation days on anniversaries or special occasions.
  • Utimaco is growing and embraces diversity! Our global team includes colleagues from 42 nations who speak 45 different languages.

DO YOU FEEL ADDRESSED?

Then we look forward to receiving your detailed application stating your earliest possible starting date and your salary expectations.

Apply