Support Engineer for TS (m/f/d)

ÜBER UTIMACO

Utimaco ist ein international tätiger Anbieter von professionellen IT-Sicherheitslösungen mit Sitz in Aachen. Seit 1983 entwickelt Utimaco Hardware Security Module und Compliance-Lösungen für Telekommunikationsanbieter im Bereich der Regulierung. In beiden Segmenten ist Utimaco ein weltweiter Marktführer. Dem Unternehmensziel, Menschen und Ideen zu schützen, haben sich über 200 Mitarbeiterinnen und Mitarbeiter verschrieben. Kunden und Partner von Utimaco schätzen die Zuverlässigkeit und die langfristige Investitionssicherheit der Utimaco-Sicherheitslösungen. Utimaco steht für anerkannte Produktqualität, Bedienerfreundlichkeit, exzellenten Support und ein marktgerechtes Angebot, hergestellt in Deutschland.

Zur Verstärkung unserer Corporate Unit suchen wir ab sofort am Standort Aachen einen:   

Support Engineer for TS (m/f/d)

Deine Aufgaben:

  • As a member of our support team, you serve as a point of contact for our customers and partners, even during 7 x 24 h shifts.
  • You handle technical issues, collaborating closely with the development department to devise solutions and identify areas for improvement.
  • Your support extends to assisting customers in system management, covering product configuration and the RedHat Linux-based OS environment.
  • Conducting application tests and aiding development and product management in introducing new features and products are part of your responsibilities.
  • You autonomously plan customer service interventions and are accountable for their execution, including on-site visits.

Dein Profil:

  • You have initial professional experience in support and have completed technical training.
  • You are adept at administrating and configuring Linux servers or other Unix-based platforms, facing such tasks with ease.
  • You have a very good technical understanding and quickly grasp complex technical situations.
  • Strong English skills enable effective communication with our international clients.
  • Very good knowledge of TCP/IP networks, databases, and Unix tools such as shell scripting and network analyzers.
  • Your profile is rounded out by experience or interest in cloud-based installations and their management.

Wir bieten Dir:

  • An open and friendly corporate culture characterized by constructive and collaborative interaction.
  • A flexible working hours model that can be adapted to individual needs.
  • Personal protection through international travel health insurance, private accident insurance, and support in the form of company pension schemes.
  • Professional and personal development through targeted training opportunities.
  • Free beverages, fresh fruit, and sweets.
  • Participation in sports programs such as running events or back training.
  • The opportunity to unwind with a round of foosball or PlayStation.

FÜHLST DU DICH ANGESPROCHEN?

Dann freuen wir uns auf Deine aussagekräftige Bewerbung unter Angabe des frühestmöglichen Eintrittstermins und Deiner Gehaltsvorstellung.

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